The product was exactly what I ordered, and because it still worked out and looked decent, I only took away one star. However, the packaging was sloppy so the sign arrived creased and bent, and you can see in my picture how bent the cheap metal stand was. It broke when I tried to bend it back. There was no protection between the sign and the metal stand during shipping, but luckily there were no scratches on the sign itself. I know that companies cannot always control what happens to their products during shipping, but the damage that was done may have been prevented with some type of padding protection in the box. In the end, I had to use two metal pieces of the stand to make it work in the lawn. I would order from this company again if they fixed the lack of shipping protection. Nobody wants to pay for parts that are ruined during shipping.